Dashboard
Customize your IT management overview
Title
Organization Metrics
Agentic Operations
Employee Sentiment
Uptime Trends
Potential Monthly Savings
SLA Compliance
Agentic Insights
MacBook Pro Battery Service Required
preventivehigh
Confidence
92%
Issue: Device ID: MBP-2019-456 shows battery health at 78%. Service recommended before critical failure.
Action: Schedule battery replacement service
Impact: Prevent unexpected downtime for Sarah Johnson (Marketing)
Automated Software Update Available
optimizationmedium
Confidence
98%
Issue: 15 devices running outdated Chrome versions with known security vulnerabilities.
Action: Deploy automatic Chrome update via MDM
Impact: Improve security posture across Finance department
Unused License Detected
cost-savingmedium
Confidence
87%
Issue: Adobe Creative Suite license unused for 45 days on device WKS-789.
Action: Reassign license to pending request from Design team
Impact: Save $52/month and fulfill pending license request
Storage Space Critical
preventivehigh
Confidence
95%
Issue: John Doe's laptop (DEV-001) has less than 5GB free space. Performance degradation imminent.
Action: Run automated cleanup script and archive old files
Impact: Restore 25GB+ space and maintain productivity
Opened vs Closed
Response & Resolution Time
Key Metrics
Average Response Time2.3 hours
Average Resolution Time7.5 hours
SLA Compliance Rate85%
Open Tickets23